Is Methuen's water considered "hard" or "soft"?

The City of Methuen’s drinking water is considered “soft water” according to the ranges set by the EPA (Environmental Protection Agency). There is no EPA drinking water standard for hardness, only set ranges to define the degree of hardness:  0 to 75mg/l is considered soft, 75 – 150 mg/l considered moderately soft, 150 – 300 mg/l considered hard, and over 300 mg/l considered very hard. Methuen’s treated water generally ranges from 15 to 30 mg/l hardness. By definition, water hardness is the total concentration of calcium and magnesium ions in the water. Hard water is not considered a contaminant, but it does retard the cleaning action of soap and can form a scale on cooking utensils, hot water pipes and heaters. “Soft water” can have corrosive tendencies, but Methuen’s water is adjusted before leaving the treatment plant making it non-corrosive but also non-scale forming.

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1. What if I have a water emergency?
2. Who can I contact about my water and sewer bill and/or meter reading?
3. How do I determine the quality of my water?
4. How do I get my water tested?
5. Where does Methuen’s Water come from?
6. Is Methuen's water considered "hard" or "soft"?
7. I bought a new dishwasher and the manufacturer wants to know what the hardness of the water is?
8. What is the pH of my water?
9. Why is my water cloudy or milky?
10. Why is my tap water brown or yellow temporarily?
11. Why is my tap water brown or yellow constantly?
12. Why am I seeing brown or yellow water from the hot tap only?
13. What makes ice cubes cloudy?
14. How do you get rid of the black film around the toilet and other locations?
15. What is the “pink" stain?
16. How can I improve the taste of my water?
17. Why does my water smell like chemicals?
18. Why does my water smell like chlorine?
19. Why does my water smell like rotten eggs or sewage?
20. What are those white flakey particles in my water?
21. Who do I call if I see someone using a hydrant?