Water Department

Water Tower on Forest StreetThe City of Methuen Water Department is a division of the Department of Public Works. The Water Department services, inspects, repairs and replaces all of the city's fire hydrants and valves. The department also maintains more than 200 miles of water pipe in the water distribution system dating back to the late 1800s. Methuen's Water Department has consistently rated in the Top 20% for water quality and reporting in the Commonwealth of Massachusetts.

  1. What if I have a water emergency?
  2. Who can I contact about my water and sewer bill and/or meter reading?
  3. How do I determine the quality of my water?
  4. How do I get my water tested?
  5. Where does Methuen’s Water come from?
  6. Is Methuen's water considered "hard" or "soft"?
  7. I bought a new dishwasher and the manufacturer wants to know what the hardness of the water is?
  8. What is the pH of my water?
  9. Why is my water cloudy or milky?
  10. Why is my tap water brown or yellow temporarily?
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