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Storm Emergency Information
Power Outages
- From National Grid: The best defense against severe weather conditions and potential outages is to be prepared, safe, and informed.
- Customers can receive text message alerts and updates by texting the word STORM to NGRID (64743).
- To report an outage, call 800-465-1212 or visit Outage Central from a computer or smartphone.
In the case where a house or business losses electricity or gas, National Grid customers may contact the 24-hour customer service center at:
- Power outage calls to 800-465-1212
- Any other calls to 800-322-3223
- Customer Service (gas) 800-640-1595
- Customer Service (electric) 800-322-3223
- Internet access during a storm/emergency, outages may be reported and additional information may be found on the National Grid website.
Snow Blower Safety - If Your Snowblower Jams
- Turn it off!
- Disengage clutch.
- Wait five seconds after shutting the machine off to allow the impeller blades to stop rotating.
- Always use a stick or broom handle to clear impacted snow.
- Never put your hand down a chute or around the blades.
- Keep all shields in place. Do not remove the safety devices on the machine.
Storm Resources
- The Methuen Fire Department has released some important Portable Generator Safety Tips (PDF)
- Methuen-specific information on the Police Department Twitter account
- Storm Tips from MA Emergency Management (MEMA)
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Emergency Management
Physical Address
90 Hampshire Street
Police Department - Quinn Bldg
Methuen, MA 01844
Phone: 978-983-8698
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Fire Department
Physical Address
24 Lowell Street
Methuen, MA 01844-6825
Phone: 978-983-8940Fax: 978-691-5056Emergency Phone: 911
Hours
Monday through Friday
7 am to 4:30 pmFriday through Sunday
Closed